Author: Armstrong CThe auto attendant feature in Virtual PBX phone systems eliminates the need for a telephone operator or receptionist in your office. Integrated with various advanced calling features, the automated attendant can efficiently handle your business communication needs. The automatic call answering system is beneficial for small businesses and start-up businesses in building up a flourishing business image.
Auto attendant is one of the most significant features of a virtual PBX phone system. All processes, from call attending to call routing, are managed effectively by the auto attendant. Call handling with features such as custom menus, dial by name, dial by extension, caller ID, call screening, call transfer, call waiting, call forwarding, music on hold and much more are available with auto attendant.
When your callers make calls to your main business number, the virtual receptionist receives the calls with professional business greetings and provides various routing options. You can create custom call scripts and schedule professional business greetings to be played during business hours or after hours. Callers can choose from dial by name and dial by extension menu options.
The virtual attendant provides a full array of communication features that provide a unified image to your business. Find me follow me call forwarding facility in auto attendant diverts your busy calls to various extensions including your residence phone or cell phone, so that you will never miss any important client call. When callers are placed on hold, a custom audio file is played. With call screening feature, you can either accept the call or send it directly to voicemail.
The auto attendant can effectively handle multiple calls coming to your office. You can manage your calls and messages effortlessly, regardless of your location. Through easy to use web application, you can configure all auto attendant features.
Full featured virtual PBX phone systems offered at AccessDirect. We can provide you with sophisticated auto attendant system, an integral part of a virtual PBX phone system which gives the impression of a Fortune 500 company.
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